Effective Date: August 9, 2026
Transport Flow AI (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, schedule a demo, purchase our services, or communicate with us.
Information We Collect
We may collect information that you voluntarily provide to us, including:
First and last name
Email address
Phone number
Business information
Appointment or demo information
Information submitted through our forms or communications
Payment and transaction information
Payment information may be processed by third-party payment processors such as Stripe. We do not directly store full credit or debit card information.
We may also collect basic technical information when you use our website, such as browser type, device information, IP address, and website activity.
How We Use Your Information
We may use your information to:
Schedule and manage demos or appointments
Provide our services
Respond to inquiries
Send appointment confirmations and reminders
Communicate regarding your account or services
Process payments
Provide customer support
Improve our website and services
Maintain our CRM and business records
SMS and Mobile Information
If you provide your phone number and consent to receive text messages, Transport Flow AI may send you messages related to appointments, demos, service updates, account information, and other communications you have requested.
Mobile information and SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.
Message frequency may vary. Message and data rates may apply.
How We Share Information
We may use trusted service providers to help operate our business, such as website hosting, CRM, communication, appointment scheduling, payment processing, and automation providers.
Information is shared with these providers only as necessary to provide their services to us and operate our business.
We may also disclose information when required by law or when reasonably necessary to protect our legal rights.
Data Security
We take reasonable measures designed to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no internet-based system can guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements.
You can unsubscribe from marketing emails using the unsubscribe option provided in those emails and can opt out of SMS messages by replying STOP.
Third-Party Services
Our website and services may use third-party platforms for payment processing, customer relationship management, communication, scheduling, analytics, and other business functions. Those third parties may process information according to their own privacy policies.
Children's Privacy
Our services are intended for businesses and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
Transport Flow AI
Email: [email protected]
Website: transportflowai.com